Shipping & Returns

We send out all order within 7days. Below is the delivery time after we send out.

 

Local standard delivery (Normal Mail) FREE | Delivery time: 3-4 business days

 

Local registered delivery (Registered Mail) 2.50SGD | 3-4 business days

 

*International registered delivery (Registered Mail)

 

In order to see the shipping charges, customer has to create account, login and add items to cart.

For delivery time to your country check out at http://www.singpost.com/send-documentparcel/transit-time.html

 

**All Singapore & international deliveries are handled by Singapore Post. Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be.

 

For registered mail, we will update tracking number once we have sent out. You may track your parcel at www.singpost.com or phone up 65658888 to enquiry.

 

Exchange Policy for items bought at www.jollykids.sg

 

Here at Jollykids, we strive to make every customer truly satisfied with their purchase. 
We pride ourselves with sending out items that have passed our quality checks. We do not want our customers to receive anything less than that. 
So if you feel that the order is faulty or not up to your satisfaction, please email us immediately after item is received and we will allow an exchange for another item or for credits off your next purchase. As soon as your returned parcel reached our office, we will sent you an email notification. 
Exchange for item must be done within 14 days of receiving item.


Pls email us at sales@jollykids.sg
Your Order Number
Details / Faults 
Picture of Faults etc.

Do take note that:

1. There may be a 0.5" - 0.8" difference in our given measurements. In such cases the variance may not be considered as a defect. 

2. No cash refunds are allowed for all returned goods except for incorrect item sent

3. The returned goods are your responsibility until they reached our office.

4. We strongly recommend you to opt for a postage service that allows tracking of parcel.